Browsing Issue Brief by Subject "Compliance and Service Quality"

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  • Improving Compliance and Service Quality in Nigeria's Electricity Sector 

    Ndanusa, Manzuma; Obot, Etimbuk (NILDS-Department of Democracy and Governance, 2025-01)
    Nigeria's electricity sector has struggled with inefficiencies and a lack of accountability post privatization, with consumers frequently facing estimated billing, ineffective complaint mechanisms, and self-funded ...